Updated 25th May 2018Privacy Policy

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Data Protection Code of Practice

Our data protection code of practice lays out our procedures that ensure Rachel Staggs Aesthetics and our employees comply with The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

What data do we store?

To provide clients with a high standard of care and attention, we need to hold their personal information.

This personal data can include:

  • past and current medical conditions; personal details such as age, address, telephone number, email address and general medical practitioner
  • before and after treatment photographs
  • information about treatments that we have provided or propose to provide and its cost
  • treatment invoices
  • past product purchases
  • notes of conversations or incidents that might occur for which a record needs to be kept
  • records of consent to treatment, and consultation forms

We do not store payment details such as card or bank details.

What do we use the data for?

We need to keep comprehensive and accurate personal data about patients to provide you with safe and appropriate treatments. We will ask you yearly to update your medical history and contact details. We only use data to manage your treatments and stay in touch with you. We do not sell or forward on the data to any other parties.

SMS/email notifications and marketing, recall cards

We occasionally send you information via the above media. This information includes appointment reminders and recalls, occasional marketing notifications and holiday wishes. Should you not wish to receive this type of information kindly ask our Reception Team to amend your records.

Security of information

The data is stored on our computer booking system and all paper documents, if retained, are stored in secure filing cabinets. The information is only accessible to authorized team members.

Disclosure of information

We will not, in any circumstances share any of your personal information with a third party.

Retaining information

All data is retained for the appropriate lengths of time in compliance with all applicable legal, regulatory and contractual requirements. We will retain your records while you are a client of Rachel Staggs Aesthetics and after you cease to be a patient, for five years. Once this period has lapsed, your digital data is deleted. This does not apply to old hard copy data which gets destroyed by a professional shredding service.

Access to your records

You have the right of access to the data that we hold about you and to receive a copy. Formal applications for access must be in writing to Rachel Staggs Aesthetics in either an email or letter. Requests cannot be made via the telephone. Please note that you may be asked for ID verification when requesting access to your records.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with Rachel Staggs Aesthetics. You have the right to object; however, this may affect our ability to provide you with the best care. You can also unsubscribe from our marketing material at any time using the unsubscribe link at the bottom of our emails.

Is your pigmentation or uneven skin tone getting you down?? Look no further than a bespoke skincare plan using @alumiermduk - no downtime just an effective skincare plan…. Thank you @theskinroomatbeautique for sharing these incredible results #alumiermduk #skincareproductsforpigmentation #bespokeskincareplan #pigmentation #pigmentationremoval #pigmentationtreatment #skincareroutine #skincarejunkie View on instagram
We are super excited to announce the launch of the @dermaluxled #triwave #triwavemd - the world leading medical grade #led device. To find out more information on how this can help you achieve amazing things with you skin click on the link in bio or contact us today. #lighttherapy #ledskintherapy #phototherapy #ledfacial #ledfacials #bestleddeviceever #dermaluxled #dermaluxtriwavemd #dermaluxtriwave #acne #rosecea #psoriasis #skincaretips View on instagram
Customer service and retention is top priority here at RSA. We love receiving client testimonials and reviews online.  Thank you Max x
#RSAreviews #clienttestimonials #chiswicksalon #chiswickbeautysalon #chiswickfacials View on instagram
After a lot of updating of our product knowledge and consultation processes - we are delighted to be one of @alumiermduk #alumierdiamondprovider #alumieronlinepro - all of our team are now able to offer the full #alumiermd experience to ensure you receive the most accurate consultation and treatment plan to escalate your skincare journey. So if you are looking to change your products or upgrade your existing regime - face to face or online please drop us a message we would love to help you. #alumiermduk #alumierskincare #alumierstockist #upgradeyourskincare #skingeek #skincareplan View on instagram
Looking for the perfect gift for Mother’s Day - We have some lovely #giftideas to treat the mum in your life….. #mothersday #mothersdaygift #mothersdaygiftideas #treatyourmum #27thMarch2022 View on instagram
Introducing the #calmingcollection by @alumiermduk - this kit is the perfect solution to treating #skinsensation #skinredness #rosecea #skincare #skincaresolutions #alumiermd #alumiermdstockist #alumiermddiamondprovider View on instagram
Happy International Women's Day 2022
Behind every successful women is herself....We are strong, we are united and we are powerful. Don't think you can, know you can! 
#internationalwomensday #sexism #womeninbusiness #CivilRights #Discrimination #IWD #InternationalWorkingWomensDay #InternationalWomensDay2022 #womensrights #intelligenceissexy #smartwomen  #growth #empoweringwomen #workingwoman  #guysforequality #heforshe #feministmen #womendeservemore  #standforwomen #istandforwomen #BeBoldForChange View on instagram
We just love this 24 hour solution to treating the delicate skin around your eyes…. We have been seeing fantastic results with clients so do get in touch if you want to have a personal skincare consultation to discuss your needs. #escalateyourskincarejourney #alumiermd #alumiermduk #alumierstockist #alumieronlinepro #skincaresolutions #rachelstaggsaesthetics #facialschiswick #facialsrichmond #facialsbarnes #facialswestlondon View on instagram
As part of our ongoing service to our clients we offer mid treatment and seasonal skincare reviews…. we love seeing the progress and have loved working with this lady to escalate her skincare journey to the next level…. @venusconceptuk @alumiermduk #venusconcept #alumiermduk #alumierskincare #alumieronlinepro #skincare #nonsurgicalfacelift #nonsurgicaltreatments #lovewhatwedo #facialfitness #skinfit #medicalgrade #alumiermdeyeconic View on instagram
Fantastic news today regarding regulating the use of injectables - Thank you @safetyinbeauty @antoniamariconda for sharing….
Today, we are pleased to share that the Government has announced its plans to introduce a licensing scheme in law to finally regulate aesthetic non-surgical cosmetic treatments, such as Botox and fillers.
 
As you will know, this was a central recommendation of the All-Party Parliamentary Group on Beauty, Aesthetics and Wellbeing’s inquiry into the subject last year.
 
Co-Chairs of the APPG, Carolyn Harris MP and Judith Cummins MP, welcomed the announcement, saying:
 
APPG said “We are thrilled to see the Government has accepted our recommendation to introduce a national licensing framework in law for non-surgical cosmetic treatments.
 
The APPG on Beauty, Aesthetics and Wellbeing’s year-long investigation found that the regulation of these treatments remains fragmented, obscure and out of date, meaning anyone can carry out any treatment, anywhere, with next to no restrictions on what qualifications they must have to do so. This has left consumers at risk and undermined the industry’s ability to develop.
 
A licensing framework set in law is an important step in the right direction, however this must be underpinned by mandated national minimum standards for practitioner training.
 
Maintaining the status quo is not an option. We urge the Government to accept our report’s recommendations in full and look forward to working with them to better protect consumers and support the industry”.
 
We will continue to keep you updated on progress in the development of the licensing regime, and the Group’s continued efforts to lobby the Government to deliver on the wider recommendations made in the APPG’s report.
#safety #safetyfirst #safetyinbeauty #safetyinaesthetics #keepyourclientssafe #clientsafety #educating #safetyinbeautycampaign #legislation #regulation #botox #fillers View on instagram
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