COVID19: Inline with the latest Tier 4 Government Guidelines we will be closed from Sunday 20th December.
Please subscribe to be updated when we reopen.

Updated 25th May 2018Privacy Policy

Rachel Staggs Aesthetics Divider Image

Data Protection Code of Practice

Our data protection code of practice lays out our procedures that ensure Rachel Staggs Aesthetics and our employees comply with The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

What data do we store?

To provide clients with a high standard of care and attention, we need to hold their personal information.

This personal data can include:

  • past and current medical conditions; personal details such as age, address, telephone number, email address and general medical practitioner
  • before and after treatment photographs
  • information about treatments that we have provided or propose to provide and its cost
  • treatment invoices
  • past product purchases
  • notes of conversations or incidents that might occur for which a record needs to be kept
  • records of consent to treatment, and consultation forms

We do not store payment details such as card or bank details.

What do we use the data for?

We need to keep comprehensive and accurate personal data about patients to provide you with safe and appropriate treatments. We will ask you yearly to update your medical history and contact details. We only use data to manage your treatments and stay in touch with you. We do not sell or forward on the data to any other parties.

SMS/email notifications and marketing, recall cards

We occasionally send you information via the above media. This information includes appointment reminders and recalls, occasional marketing notifications and holiday wishes. Should you not wish to receive this type of information kindly ask our Reception Team to amend your records.

Security of information

The data is stored on our computer booking system and all paper documents, if retained, are stored in secure filing cabinets. The information is only accessible to authorized team members.

Disclosure of information

We will not, in any circumstances share any of your personal information with a third party.

Retaining information

All data is retained for the appropriate lengths of time in compliance with all applicable legal, regulatory and contractual requirements. We will retain your records while you are a client of Rachel Staggs Aesthetics and after you cease to be a patient, for five years. Once this period has lapsed, your digital data is deleted. This does not apply to old hard copy data which gets destroyed by a professional shredding service.

Access to your records

You have the right of access to the data that we hold about you and to receive a copy. Formal applications for access must be in writing to Rachel Staggs Aesthetics in either an email or letter. Requests cannot be made via the telephone. Please note that you may be asked for ID verification when requesting access to your records.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with Rachel Staggs Aesthetics. You have the right to object; however, this may affect our ability to provide you with the best care. You can also unsubscribe from our marketing material at any time using the unsubscribe link at the bottom of our emails.

SELF CARE SATURDAY - Nothing like getting outside in nature - No one around, peace, quiet and good for the soul....... What are you up to this Saturday to take care of you???? #selfcaresaturday #selfcare View on instagram
View on instagram
I was contacted today to book my 12 week blood donation.... and they are desperate!!!! Please please if you can guys go and make a donation - the pandemic has meant people have stopped donating and although people with COVID don’t necessarily need blood people having cancer treatment, new born babies, new mum’s, the list goes on, do. Post your picture and tag us and @givebloodnhs in. We would like to offer a complimentary virtual make up class or skincare class to anyone who posts/dms their booking confirmation. (And if you don’t want the make up lesson please donate and post anyway) #givebloodnhs #dosomethingamazingtoday #giveblood #giveback #giveaway View on instagram
Because we are passionate about educating our clients in skincare. We are excited to launch our Skin School. A series of educational classes in conjunction with @alumiermduk @paula.alumiermd to help to understand your skin and get the best out of it...... DM us to get your link and join us tomorrow at 17.30. #skinschool #educatingskincare #skincaretips #alumiermduk #skincareeducation #lookafteryourskin #chiswickskincare #chiswickskinclinic #chiswickbeautysalon #chiswickliving #chiswickmums #rokohealthclubchiswick View on instagram
Hope you all had a good one..... What are your goals for the coming 12 months???? #happynewyear #2021 #goalsetting #getclear View on instagram
Happy Christmas from us to you...... Thank you for the love and support this year..... ❤️❤️ View on instagram
Looking for that perfect last minute Christmas gift??? Why not get one of our vouchers which can be emailed directly to you or the recipient or delivered locally - These vouchers are perfect for a treat when we reopen, a virtual skin consultation and any of our product ranges..... one simple click on the button above or direct from the website (Link in bio) #christmasgifts #christmasgiftideas #beautygiftvoucher #lastminutegiftideas View on instagram
We are really sad to say that due to the latest government announcement- we will close at end of business today until further notice. If you have an appointment booked we can only apologise and we will be in contact over the next few days. Stay safe everyone and have a restful Christmas. Look forward to seeing you the other side.. ❤️ View on instagram
☕️ Put your feet up - we deliver - obvs not to the North Pole or anything but if you live in a surrounding postcode then we can do the elf work for you. 🎅🏽 

🎁 We have a selection of gorgeous beauty present ideas available and can put together gift bags with various luxurious products to suit your budget. View some suggestions on the scroll

So turn that Christmas movie on, google what to do with all those sprouts you thought you should by, whilst your Christmas shopping takes care of itself.

So:

🚘 no sitting in traffic on a last minute dash up to town (it's bad - we checked)
🚕 no parking and uber charges
😷 no need to wear your mask - your skin will thank you
🌂 no need to get out your umbrella
🤩 no trying to avoid big crowds or queuing outside shops. 
🤪 no stress-induced festive swearing
👩🏽‍🍳 more time to experiment with sprout recipes

How? Send us a DM or leave a comment below and we will get straight back to your to arrange a suitable gift box for your budget.

Happy Christmassing all.🎄

#RachelStaggsAesthetics #WowFacial #Delilah #InvestInYourSkin #GlowingSkin #SkincareExpert #WestLondonSalon #WestLondonMums #SmallBusinessLove #Barnes #EastSheen #Twickenham #Mortlake #Kew #Teddington #ShopLocal #ShopSmallThisChristmas #ShopSmallBusiness #SmallBusinessUk #SmallBusinessLove #KeepItLocal #SupportIndependent #SupportSmallBiz #XmasGiftIdeas #ChristmasShoppingSorted #ChristmasGiftIdeas2020 #BeautyDestination View on instagram
💕 Healthy-looking skin with improved hydration, elasticity and appearance of fine lines and wrinkles?  Why thank you Santa. 🎄

U-LIXR is a new addition to our centre and we absolutely love this little hardworker!  Think of it as liquid collagen in a bottle. It is a new way to take care of your skin - combining nutrition with skin care,  providing visible results in 21 days 😀

💕 You will see restoration in the skin's barrier function reducing sensitivity, inflammation and redness - making it a great product for adult acne, rosacea and skin sensitivity. 

💝 We've added some further info on the scroll. Do send us a DM if you have any questions or to arrange purchase.  It would make a great gift to yourself or wrap it up and put it under the tree for the beauty lover in your family. 🎄 Hello 2021 😄

#YouthElixir #LuxuryBeautyTreatment #LocalBeautician #InvestInYourSkin #GlowingSkinIsAlwaysIn #ThatGlow #SkincareSupplements #SkincareSpecialist #SkinGoals #SkincareLondon #Skincare #FreshFace #antiageingskincare #BeautyTreatmentsChiswick  #SouthWestLondonBeauty #Ulixr #SmallBusinessLove #ShopSmallThisChristmas #SelfcareLove #WellbeingSpecialist #Xmasgifting #Mortlake #EastSheenLocal #KewMums #RichmondUponThames #ulixr View on instagram
Copyright © 2021 Rachel Staggs Aesthetics.